A Chatwoot alternative that keeps your data in the EU
Chatwoot is an open-source help desk for live chat, email, social and WhatsApp. You either host it yourself or use their cloud, priced per agent. Tobachat starts from WhatsApp and prices by conversation, so adding a colleague costs nothing.
Where each one fits
Chatwoot is the better pick when
- You want to run the software on your own servers.
- Live chat, email, Instagram and Facebook belong in the same inbox as WhatsApp.
- Two of you only need live chat, which their Hacker plan covers for free.
Tobachat is the better pick when
- You'd rather not pay per agent as the team grows.
- Your data should sit in the EU without having to ask for it.
- You want AI on every plan, with no credits to top up.
- You'd like to try WhatsApp for free first.
Chatwoot and Tobachat, side by side
| Compared | Chatwoot | Tobachat |
|---|---|---|
| Price | $19, $39 or $99 per agent per month | €29, €99 or €199 a month, unlimited users |
| From the Startups plan. The free Hacker plan is live chat only | On every plan, the free one included | |
| AI | 300, 500 or 800 Captain credits a month, then $20 per 1,000 | AI agent on every plan |
| Data location | Chatwoot Cloud runs on AWS in the United States. Self-hosting is an option | In the EU |
| Try it free | 15 days | Free plan, no credit card |
Checked on 25 October 2026 against Chatwoot's own website, as shown to a visitor in the Netherlands. Prices exclude VAT and may have changed since.
Moving from Chatwoot
Your number and your contacts come with you, and there is nothing left to host.
Release the number
Remove the WhatsApp inbox in Chatwoot so Meta can link the number to a new account.
Start free
Create an account and connect the number through Meta's own sign-up window.
Bring the rest
Import your contacts from a CSV file, rebuild your automations and submit your templates to Meta.
Common questions
Other alternatives to Chatwoot
Trengo
Email, live chat, social and voice in one inbox, from €349 a month, plus a fee per AI conversation.
Twilio
WhatsApp as an API to build into your own software, at $0.005 a message plus Meta's fee.
Zendesk
A full helpdesk with tickets, email and phone, from €55 per agent a month billed yearly.
Freshdesk
An email-first helpdesk where each WhatsApp message becomes a ticket, from $19 per agent a month billed yearly.
ManyChat
Automation for Instagram, WhatsApp, TikTok and Messenger, priced by active contacts.
Wati
Also WhatsApp first, on a subscription in US dollars with message fees and add-ons billed separately.
Front
A shared inbox built around email, where WhatsApp is a paid add-on from $65 per seat a month.
Bird
MessageBird is now Bird: APIs for email, SMS, WhatsApp and voice, billed per message.
360dialog
Access to the WhatsApp Business API with no screen of its own, from €49 per number a month.
SleekFlow
WhatsApp, Instagram, Messenger and email in one inbox, from $49 a month billed yearly. AI agents from Pro.
Superchat
WhatsApp, Instagram, email and more in one inbox, from €89 a month on a 12-month term. AI agent from Professional.
Chatarmin
WhatsApp marketing and AI customer service for webshops. Prices on request, Meta fees at cost.
Interakt
WhatsApp and Instagram, $55 or $69 a month plus taxes, with AI agents as a $74.99 add-on.
AiSensy
WhatsApp campaigns and chatbots from $45 a month with 5 agents, chatbots and AI as paid add-ons.
Saysimple
WhatsApp, Messenger, Instagram, webchat and email, from €119 a month billed yearly on a 12-month contract.
CommuniQate
WhatsApp only, Start €39, Growth €99 and Accelerator €249 a month, priced by users and active contacts.
Birdeye
Reviews, listings and an inbox for multi-location businesses, priced on request.
Podium
Texting, phones, payments and reviews for local businesses in the US, Canada and Australia, on a 12-month term.
Try it free on your own number
Nothing to host and no credit card. Connect your number and invite your team.
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